The Most Aggressively Inarticulate Generation

Models of Interpersonal Effectiveness

Humanistic

Some call this the soft approach. Given the axioms of communication, you might call it relational. There are five qualities to this approach:

Openness

Willingness to self-disclose
Reacts honestly and directly
Owns standpoint

Empathy

Avoid evaluating
Soak them up
Identify emotions

Supportiveness

Descriptive v. evaluative
Provisional - Open minded

Positiveness

Attitudinal
Genuine v. patronizing

Equality

Should & ought

Pragmatic

Some might call this the hard approach. Five qualities include:

Confidence

Take initiative
Control emotions
Avoid paralinguistic faux pas

Immediacy

Proximity
Feedback

Interaction Management

Agreement with verbal and non-verbal expression
Savvy with turn cues and facilitates
Self-Monitoring

Expressiveness

Active listening

Other-Orientation

Consideration
Confirmative
Agreement
Allows expression

Tale of Two Brains

Lunch Date

Influences on Perception


Implicit Personality Theory
If someone shows characteristics in some areas, it's assumed they have similar characteristics as well.

• The silent bum. His personal hygiene contributes to the implication that he’s deficient in other areas as well.
• The man is unshaven, hygienically challenged, and (illiterate or self-sufficient).
• The woman is proper, well to do, and (open-minded or assuming).

Self-fulfilling Prophesy
The Belief Stage

• Once her stimuli was organized the lady may have believed, “That bum’s eating my chicken salad.”
• And the same with the man when the lady sits across from him, “She’s gotta be hard up.”
  

Acting on the Prediction or Belief

• The lady confronts the man by sitting across from him.
• The man shares his chicken salad with the lady.

The Prediction or Belief Becomes Validated

• “He’s still eating, I knew he was a bum.”
• “She’s eating my chicken salad, she’s hard up.”

The Prophesy Fulfilled

• “He’s a bum.”
• "She’s hard up.”

Primacy-Recency Effect
The bum is unkempt, spontaneous, funny, intelligent and hopeless.

Stereotype
Prejudices. If you’re a smelly, unkempt, black male somewhere in his forties you risk the stereotype of being homeless.

Attribution
Assigning motive to action. The bum sitting at the table, the attribution is the guy can't pay so he's stealing the lunch.